If for some reason you do not like your new Shelta Hat, just send it back. We'll be happy to refund the purchase price of any new unworn, unmarked and unwashed hat within 90 days of the original purchase.
To return or exchange an unused item simply email us for a Return Authorization Number.
For orders placed after 06/14/2017 click HERE to go to our new return portal page or email us for a Return Authorization Number.
Our email is Customerservice@sheltahats.com.
For any Warranty Issues please click HERE for our warranty page.