Return and Exchange Information

Free Shipping & Easy Exchanges on Orders $79+

We want you to love your Shelta gear.

If you need a different size, color, or a return, you have 30 days from your order date to use the prepaid return label included in your shipment.

Items must be in new, unused condition with original packaging and tags.

·         Free exchanges

·         Refunds incur a $7 restocking fee.

·         Missing tags/labels: additional $8 fee.

·         All fees are deducted from your original payment

·         Sale items are final.

Thanks for being part of the Shelta family — we’re here to help if you need anything!

For International returns and exchanges and other exchanges please ship to :

Shelta Inc.
2080 Las Palmas Suite 101
Carlsbad, CA 92011

Any international returned to us for non payment of Duties and Taxes will be charged return freight fees.

 If you have any questions, please email us at Customerservice@sheltahats.com.

For Warranty Issues please click HERE for our warranty page.

Thank You

Shelta Hats